Terms & Conditions

Welcome to your Favorite Place where we speak your language. We are committed to providing clear and transparent guidelines for our customers regarding returns, shipping, and payment policies. Please take a moment to familiarize yourself with our terms to ensure a smooth shopping experience.

 

Returns: Our return policy allows customers to return products within 25 days of purchase for a full refund or exchange. Items must be in their original condition with tags attached. Return shipping costs are the responsibility of the customer unless the product is faulty or damaged.

 

Shipping: We offer shipping to the continental United States with delivery times typically ranging from 3-7 business days. Shipping costs are calculated at checkout based on the weight and destination of the order. Customers can track their orders using the provided tracking number.

 

Payment: We accept major credit cards, such as Visa, Mastercard, and American Express, as well as PayPal for secure and convenient transactions. Payment is processed at the time of purchase, and customers will receive a confirmation email once the order is successfully placed. All prices are displayed in Pounds Sterling.​

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Privacy Policy: At Favorite Place, we take the privacy and security of our customers' information seriously. Any customer information collected is used solely for order processing and improving our services. We are committed to protecting customer data and ensuring confidentiality in accordance with our Privacy Policy. Your trust in us is paramount, and we value the confidence you place in Favorite Place.

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By shopping with Favorite Place, you agree to abide by these Terms and Conditions. If you have any questions or require further clarification, please do not hesitate to contact our customer service team. Thank you for choosing Favorite Place eCommerce for your shopping needs.